Email Subscription Signup Errors
Incident Report for LexBlog
Resolved
This incident has been resolved.
Posted Oct 22, 2019 - 18:46 PDT
Update
The issue has been resolved for all customers. Our engineers are continuing to monitor email signup functionality.
Posted Oct 22, 2019 - 13:35 PDT
Monitoring
We are monitoring and resolving an issue with email subscriber signups. Our engineers have determined the cause is an upstream service provider and are issuing a workaround to be live within 24-48 hours.
Posted Oct 22, 2019 - 12:52 PDT
Update
Our engineers have determined the cause is an upstream service provider and are issuing a workaround to be live within 24-48 hours. Customers may continue to see intermittent errors with new email subscriptions until the fix is live.
Posted Oct 22, 2019 - 11:43 PDT
Update
Our engineers are continuing work to isolate and diagnose the issue in conjunction with our email subscription provider.
Posted Oct 22, 2019 - 09:59 PDT
Update
We are continuing to investigate this issue.
Posted Oct 22, 2019 - 09:24 PDT
Update
We are continuing to investigate this issue.
Posted Oct 22, 2019 - 09:24 PDT
Investigating
We are currently investigating an issue with our email subscription provider. In the interim, users may experience errors when attempting to subscribe to your blog via email.
Posted Oct 22, 2019 - 09:23 PDT
This incident affected: The LexBlog Platform (LexBlog Platform 1, LexBlog Platform 2, LexBlog Platform 3) and Premier Managed Platform, Support Center, LexBlog.com.