Sites and Admin Area Loading Slowly on The LexBlog Platform
Incident Report for LexBlog
Resolved
This incident has been resolved.
Posted Oct 20, 2015 - 18:12 PDT
Monitoring
We have implemented a temporary fix to the slowdown experienced by logged in users to The LexBlog Platform. In the coming weeks, we will complete a larger update that should fully resolve this issue.

In the meantime, we will continue to monitor and update our status page as necessary. Please use normal channels to communicate any concerns or issues you experience using The LexBlog Platform.
Posted Oct 20, 2015 - 15:28 PDT
Update
We are continuing to work toward full resolution of the intermittent slowdown on The LexBlog Platform for logged-in users.
Posted Oct 20, 2015 - 09:08 PDT
Update
We are continuing to work toward fully resolving the intermittent slow load times for logged-in users to The LexBlog Platform.

Users should no longer experience server errors, but load times in the admin may still be slow and actions like publishing may take additional time to process.

As we learn more we will post updates here.
Posted Oct 19, 2015 - 13:55 PDT
Update
As we continue to work towards resolution, we have learned a bit more about this issue.

First, this issue is most prevalent for users logged into a blog. Site visitors should experience normal load times.

Second, this issue is intermittent, meaning slow load times or errors may only appear once every few pages, at random, for logged in users.
Posted Oct 19, 2015 - 10:58 PDT
Identified
We have identified that the root cause of the issue causing platform slowdown is a server-level caching issue and are continuing to work towards resolution.
Posted Oct 19, 2015 - 10:21 PDT
Investigating
We are investigating why sites are currently loading slowly or failing to load for visitors and publishers on The LexBlog platform powered by WordPress.

As we learn more and work to restore normal service, we will post updates here.
Posted Oct 19, 2015 - 09:46 PDT