We are aware that Zendesk, our help center and ticket system, is currently experiencing outages on their live chat component.
As a result, we may be unable to respond via live chat, but we are readily available via your blog admin support center, email and phone. Zendesk is aware of this issue and is currently working to resolve it.
If you are a member seeking assistance, please submit a support ticket, email us at firstname.lastname@example.org
or call us at 800-913-0988 while we await updates.