Sites Loading Slowly on Movable Type 3

Incident Report for LexBlog

Resolved

This incident has been resolved.
Posted Dec 20, 2016 - 17:38 PST

Monitoring

We've implemented a fix and are monitoring to ensure normal performance. You may need to clear your DNS cache if you are still encountering slow page loads on your site. Here's how to clear your DNS cache: https://www.whatsmydns.net/flush-dns.html

Email notifications from the platform are currently queued. We recommend waiting to trigger an email notification for new content. We expect the queue to clear Monday, Dec. 19 and will update here when email sending has returned to normal.
Posted Dec 17, 2016 - 17:32 PST

Update

We have identified a fix and are working to restore MT3 sites to normal performance this evening.
Posted Dec 17, 2016 - 16:43 PST

Identified

Heavy malicious traffic is affecting MT3 admin area performance. We are working to block the malicious traffic and mitigate the load.
Posted Dec 16, 2016 - 13:00 PST

Investigating

We are investigating why the admin area of blogs on our legacy Movable Type (MT3) platform are currently loading slowly or failing to load for publishers. Front end performance for readers appears normal.

As we learn more and work to restore normal service, we will post updates here.
Posted Dec 16, 2016 - 12:25 PST