[Scheduled] Server Maintenance for Movable Type (MT3 and MT4) Sites
We have completed our server updates, and you can access your admin area and publish content again.
If you are seeing this page after trying to log in to your site at /admin/, you may need to clear your DNS cache: https://www.whatsmydns.net/flush-dns.html Please contact us at email@example.com or 800-913-0988 if you need help.
Nov 28, 17:00-23:24 PST
[Scheduled] LexBlog Platform Upgrades
We’ve completed our LexBlog Platform updates. Upgrades include an in-line link editor, email address or username login, and responsive images for responsive blogs. See all the updates in our release notes: https://support.lexblog.com/hc/en-us/articles/225706368
Aug 26, 18:01-21:02 PST
[Scheduled] Premier Managed Platform Upgrades
We've completed our Premier Managed Platform updates. Upgrades include an in-line link editor, stronger security with two-factor authentication and an in-platform contact form submissions inbox. See all the updates in our release notes: https://support.lexblog.com/hc/en-us/articles/225706368
Aug 19, 18:01-21:27 PST
Timeout errors on MT3 & MT4 sites
Performance on MT3 and MT4 sites has been normal since a fix was implemented by our data center at 3:19 a.m. PDT, and this incident is resolved.
Jun 10, 01:11-09:12 PST
Intermittent timeouts or slower load times
Our monitoring shows sites have been performing normally since the fix was implemented several hours ago, and CloudFlare reports that they have fully resolved the issue.
Jun 9, 12:04-17:02 PST
LexBlog Phone and Internet currently out of service
Our Seattle power utility has restored power downtown and the LexBlog phone system service is restored. However, due to the relocation of our team members, we are still best reachable today via email (firstname.lastname@example.org).
Tomorrow, phone coverage will return to normal.
May 25, 12:00-12:41 PST
Reach Community Outage
The Get Satisfaction platform, which powers the Reach Community, was back online at approximately 4:15 a.m. EST, and you are now able to access topics and conversations again at community.lexblog.com. We apologize for the inconvenience!
Feb 2, 07:56 - Feb 3, 09:46 PST
Delayed Email Notifications
We've learned MailChimp has restored normal service and is working on sending out emails that were caught up in the delay.
If you have a question or concern about a particular email notification for your blog(s), please let you account manager know.
Oct 28, 12:13-15:04 PST
Distributed Denial of Service Attack on the LexBlog Platform
Our counter measures have deflected the unwanted traffic from the DDoS attack and overnight monitoring shows the platform has returned to normal performance. Visitors will no longer see a brief message about checking their browser before being taken to the page they requested.
Aug 15, 15:14 - Aug 17, 08:56 PST
[Scheduled] "Venom" Security Vulnerability Patch
After further investigation, our cloud-based data center technology partner confirmed we are not impacted by the Venom vulnerability, so no maintenance is required after all.
May 13, 17:04 PST
Movable Type 4 Outage
Our monitoring indicates the MT4 platform is working normally. We apologize for the inconvenience.
May 11, 04:33-04:43 PST
[Scheduled] Platform Upgrades & Maintenance Window
We've finished the LexBlog platform upgrade on a small number of sites. Those impacted can now resume blogging!
As we continue to monitor our sites, please notify us if you need assistance via a ticket to our team ( http://bit.ly/1zdHWqU ) or call us at 800-913-0988.
May 8, 18:09-22:00 PST
Movable Type 3 "Send to a Friend" Email Form Deactivated
We've completed removing the "Send to a Friend" form from all Movable Type 3 sites.
Learn more about migrating to our modern publishing platform, powered by WordPress: http://sforce.co/1Md4lKL
Mar 27, 12:52 - Mar 29, 21:01 PST
Movable Type 3 Outage
Our IT team has restored service to Movable Type 3 (MT3) sites, and we are monitoring to ensure sites load normally.
Mar 21, 14:23-14:30 PST
[Scheduled] Security Update for Xen hypervisor
Our cloud server provider has completed the security update and sites are operating normally. This vital maintenance protected your site against the recently reported Xen hypervisor security vulnerability. Learn more: http://bit.ly/1wFfFIQ
Mar 3, 22:30 - Mar 4, 02:57 PST
Movable Type 3 Partial Outage
Sites are now performing normally; we have resolved this partial outage. As always, we will continue to monitor the health, performance, and uptime of our sites and respond accordingly to any future issue.
Nov 8, 21:19-21:49 PST
Email Service Disruption - MailChimp Blog Subscriber Emails Currently Not Sending
Our primary email service through MailChimp has been restored.
Please note that we anticipate email notification sending will resume shortly. Posts published during this service disruption should send to your subscribers in digest form - i.e. only one email will send per blog with all posts published in the last two days.
Going forward, LexBlog will continue our work to remove spam and complaint email addresses from subscriber lists in order to prevent future disruptions. As a result, you may continue to see changes in subscriber numbers.
For questions or concerns about how this issue may have impacted you specifically, please call or email your account manager.
Thank you for your continued patience through this disruption.
Sep 8, 15:03 - Sep 10, 11:39 PST
WordPress sites loading slowly
We have resolved the disruption of service and our WordPress platform sites are now loading normally. We will continue to monitor the sites for any further issues.
Jul 24, 07:07-07:33 PST
Intermittent Visual Errors on WordPress Platform
At 7 a.m. PDT, our alerts indicated that some sites on our WordPress platform were loading with intermittent visual errors, like missing images and styles. Our IT team identified and resolved the issue by 7:05 a.m. We apologize for the interruption.
May 12, 07:55 PST
Longer Page Load Speeds on WordPress Platform
For the last hour, our servers have been stable and it appears this issue is resolved.
As always, we will continue to monitor sites and our overall server health and will immediately act in the event of a future incident.
May 7, 10:31-11:51 PST
We experienced an outage of the WordPress platform during the hours of 6:25 to 7:25 et. We have resolved the issue and you may access your site normally. We apologize for the inconvenience and we are working to prevent this from occurring again in the future.
Nov 21, 04:41 PST
Increased load on WordPress
Our tests were successful, and all systems are back to normal. Thanks for your patience, and happy blogging!
Nov 14, 10:19 - Nov 18, 14:46 PST
[Scheduled] WordPress Server Upgrade
Our WordPress server upgrade was successful and quicker than we anticipated. All is back to normal, and you can get back to blogging! If you control your own domain and have not yet re-pointed it, please visit our help page for instructions on completing the upgrade to the new servers: http://bit.ly/1cA1R7P
Nov 8, 06:00 - Nov 10, 19:34 PST
Scheduled posts not publishing on WordPress
There is an issue affecting all WordPress installations that causes scheduled posts to sometimes not publish and produce a "Missed Schedule" message in the admin area. We are working on a LexBlog patch to alleviate the problem. If you experience this issue, please contact us so we can troubleshoot.
Oct 31, 11:41 - Nov 4, 10:16 PST
[Scheduled] MT3 & MT4 Server Upgrade
Our server upgrade for our Movable Type 3 and 4 platforms was successful and quicker than we anticipated. All is back to normal, and you can get back to blogging!
If you control your own domain and have not yet re-pointed your domain, you will not be able to login and publish until you do so. For instructions, please visit these help pages:
Thank you for your business! If something doesn't seem right or we can help you in any way, please let us know by calling 800-913-0988 or emailing email@example.com.
Oct 25, 06:00 - Oct 27, 13:55 PST
Unable to login or publish on MT3
Our monitoring shows that the steps we've taken to block malicious traffic have been successful and that intermittent interruptions to publishing on MT3 are no longer occurring. We will continue to monitor and block malicious traffic in the future.
Sep 25, 08:36 - Oct 1, 12:49 PST